If you need help with your account, billing, or technical issues, contact us:
Contact Information
Typical Discord response time: Within a few hours
When contacting support, please include:
- Your account email
- A short description of the issue
- Screenshots or the correlation ID (if available)
Common Support Topics
Account & Billing
- • Subscription management
- • Payment issues
- • Credit usage questions
Technical Support
- • Platform access issues
- • Feature questions
- • Bug reports
Important Notes
- • We do not provide financial or trading advice
- • For urgent technical issues, check our status page or Discord
- • Business hours: Monday-Friday, excluding public holidays